Privacy Policy

At Insura, we are committed to protecting the privacy of our clients, and we handle their data and personal information responsibly and respectfully. This privacy statement explains how we collect and use personal data from our clients through our website, www.insura.ae, and outlines your choices regarding our use of your information and how you can access and update it.

We may collect personal data from our clients when they visit our website, request a quote, or purchase one of our insurance products. The personal data we collect may include the following:

• Name
• Contact information (e.g., email address, phone number, mailing address)
• Date of birth
• Nationality
• Occupation
• Insurance policy details
• Claims history
• Financial information (e.g., credit card details, bank account information)

We use the personal data we collect from our clients to provide them with insurance products and services, process claims, and respond to inquiries. In addition, we may use this information to:

• Verify the identity of our clients
• Evaluate and underwrite insurance policies
• Manage and administer insurance policies
• Conduct fraud prevention and detection activities
• Comply with legal and regulatory requirements

We comply with the EU General Data Protection Regulation (GDPR) when processing the personal data of our clients who are located in the European Union. This means that we

• Only collect and process personal data that is necessary for the purposes for which it was collected
• Provide clear and transparent information about our use of personal data
• Obtain consent when required by law to do so
• Implement appropriate technical and organizational measures to ensure the security of personal data
• Retain personal data for no longer than necessary for the purposes for which it was collected

We may disclose personal data to third parties in connection with the provision of insurance products and services, such as:

• Insurance brokers and agents
• Reinsurers
• Claims adjusters
• Service providers (e.g., IT providers, marketing agencies)
• Regulators and law enforcement agencies

We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations and use the personal data only for the purposes for which it was disclosed.

We have implemented appropriate technical and organizational measures to protect the personal data we collect from our clients against unauthorized access, use, disclosure, or destruction. We regularly review and update our security measures to ensure that they remain effective.

You have certain rights with respect to the personal data that we hold about you, including the right to:

• Access and receive a copy of your personal data
• Correct any inaccurate or incomplete personal data
• Claims adjusters
• Delete your personal data in certain circumstances
• Object to or restrict the processing of your personal data in certain circumstances

To exercise these rights, please contact us using the contact details provided below

We may update this Privacy Policy from time to time. We will notify our clients of any material changes to this Privacy Policy by posting the updated policy on our website.

If you have any questions or concerns about our Privacy Policy or our practices regarding the collection, use, or disclosure of personal data, please contact us at [Your Insura Contact Details]